- Company / We / App: Refers to BeWe Delivery Services. - User: Any individual using the app as a customer, driver, or service provider. - Service Provider: Any restaurant, store, or vendor offering goods or services through the app. - Customer: Any individual who places delivery or product orders through the app. - Driver / Courier: The person responsible for picking up and delivering orders on behalf of the company.
- The app provides a digital platform connecting customers with service providers and drivers to complete delivery requests. - The company is not a direct contractual party between the customer and the service provider except for coordinating delivery operations. - The company reserves the right to modify, suspend, or terminate any service without prior notice.
- Users must provide accurate and complete information when creating an account. - Each user is permitted to have only one account. - Users are responsible for maintaining the confidentiality of their login credentials. - The company may suspend or terminate any account involved in suspicious or unlawful activities.
- All orders are processed through the app based on the prices displayed at the time of order. - Users must complete payment using approved electronic methods. - Delivery or service fees may apply depending on order type and location. - If an order is canceled after delivery has begun, the company reserves the right to deduct full or partial payment.
A. Company Responsibilities: - The company aims to provide services at the highest possible quality. - The company is not liable for any errors or delays beyond its control. B. User Responsibilities: - Users must comply with local laws when using the app. - The app must not be used for illegal or prohibited purposes. - Users must cooperate with drivers and respect delivery schedules. C. Service Provider Responsibilities: - Provide goods that meet quality and legal standards. - Adhere to agreed delivery times.
- Any use of the app for unlawful activities under Bahraini law subjects the user to legal prosecution. - The company reserves the right to cooperate with law enforcement authorities when required. - The company bears no liability for illegal or inappropriate content posted by users or service providers.
- All app content (logo, design, texts, software) is owned by the company. Copying or reusing any content without written permission is strictly prohibited.
- The company is committed to maintaining user privacy and will only share data for service purposes or as required by law. - By using the app, users consent to the collection and use of their data in accordance with the Privacy Policy.
- Users may cancel their order before driver confirmation without any charge. - Once delivery has started, cancellation is at the company's discretion. - Refunds will be processed within [5–10 business days] according to payment policy.
- The company is not liable for any direct or indirect damages resulting from use of the app. - The company is not responsible for product loss or damage caused by users or service providers.
- The company may modify these terms at any time. - Revised terms become effective immediately upon publication in the app.
- These terms are governed by the laws of the Kingdom of Bahrain. - Bahraini courts shall have exclusive jurisdiction over any disputes arising from these terms.
For any inquiries or complaints, please contact us at: 📧 Email: [insert email address] 📞 Support Number: [insert phone number] 📍 Address: [insert business address]